Personal payment handle
A personal payment handle is an app name or a private account, not the company on your contract. Do not pay it until the written contract names that payee and you have matched the company to an active federal record.
A personal handle is a Zelle name, a Venmo name, a Cash App tag, or any instruction to pay a human rather than the business on the bill of lading. Household shipments do not start that way. The money is hard to pull back, and the person can disappear while the company name you thought you hired never had the car.
When to stop
Stop when the handle is a first name, when it does not match the legal name on SAFER, or when the request arrives before a carrier is assigned. A personal handle and an inactive authority record are each enough to halt payment.
What a real payee looks like
The contract names a business. The receipt will name that business. The docket for that business is active for broker or carrier authority, whichever role it is playing. If all three are true and the contract also names a business account, you are in a different case. RideShipper will not ask you to pay a personal handle for a shipment.