Privacy policy
RideShipper shows a price range before asking for contact details. If you request quotes, your contact and shipment details go through our lead system to licensed auto transport companies serving your route. Paid introductions are treated as sales of personal information. This policy explains that process, website and app data, and your privacy choices.
World Media Group LLC operates RideShipper at rideshipper.com and in the RideShipper iPhone and Android apps. This policy covers those services. Last reviewed: November 10, 2026.
RideShipper is a U.S. car-shipping comparison and quote-request service. It is not a carrier or a broker. Customers use it free of charge; companies may pay to receive quote requests.
Information we collect and why
You can see a price range without giving a name, email or phone. The web quote form saves route and vehicle answers as you move between steps, including when you leave without requesting quotes.
| Information | Source and use |
|---|---|
| Contact identifiers | You provide a name, email and phone to request quotes. We use them to deliver the request, send a confirmation and handle support. |
| Shipment and estimate details | You provide origin, destination, available date, vehicle year, make, model or VIN, running condition and transport preference. We store the estimate shown and its model version to support estimates and requests. |
| Optional household move | Selecting household movers adds home size and moving date for a separate request. |
| Consent and technical records | We store the consent wording, version, time, IP address, browser information and page or app channel. Request records also hold source-page and campaign information, device category and hashed identifiers used to prevent abuse and duplicates. |
| Saved estimates and follow-ups | Emailing an estimate saves your email and estimate details. If you answer a follow-up, we keep the answers, such as whether you shipped, the company and the price paid, to improve our information and estimates. |
| Reviews and company information | You provide a rating, display name, review and shipment details. Reviews may become public after moderation. We also import company information and public reviews from MoveAdvisor and federal carrier records. |
| Support and privacy requests | Contact, correction, complaint, company-claim and privacy forms collect the contact information, message and supporting details you provide. We keep a ticket and correspondence to handle the request. |
| Website and API activity | Requests transmit an IP address, browser or app information and the requested resource. We use technical information for operation and security, and count page and form events. Cookies and optional Google Analytics are explained in the cookie notice. |
The quote form does not ask for payment-card details, a Social Security number or a driver's license number. Leave unrelated sensitive information out of messages and reviews.
Who receives a quote request
We send contact and shipment information through our lead-distribution system to licensed auto transport companies serving the route. The submission includes consent text and time, IP address, browser information and source page. Selecting household movers sends the same contact and consent information with a separate household request.
Companies receive the information to offer their own quotes. Because they may pay for that introduction and use it for their own business, we treat the paid disclosure as a sale for privacy opt-out purposes. Contact identifiers, shipment details and the accompanying consent and technical information are the categories disclosed in this way.
RideShipper does not show a company list before submission or promise how many companies will respond. After submission, companies appear only if the lead system returns them. Each recipient is responsible for its own handling of information and communications. Ask it about its privacy practices and further disclosure.
Emailing yourself an estimate does not send a quote request to transport companies. We save the route and vehicle details and your email to send the estimate and an estimate reminder. Quote-request follow-ups may include comparison help, preparation information and a shipment and price survey. Use the stop link in those emails to stop that request's follow-up sequence. Unsubscribing does not erase the record.
Other recipients and public information
Hosting, email-delivery and technical providers process information needed to operate RideShipper. Google receives browser and usage information if optional Google Analytics is enabled and your browser does not send Global Privacy Control. Our own event counts omit names, emails and phone numbers. This does not mean every technical record is anonymous.
We may disclose information when required by law or reasonably necessary to address fraud, protect safety or defend legal rights. A change of ownership that materially changes personal-information practices will be announced before those changes apply.
Published reviews show a public author name, review and any published shipment details or images. Imported reviews are labeled "Originally posted on MoveAdvisor." Reviewer email addresses returned by MoveAdvisor are discarded, never stored or displayed. An email supplied to confirm a new website review is used for that confirmation and is not stored in the review. Do not put private contact details in review text or photos. Contact us to report exposed information. External links lead to services with their own policies.
Data on your phone
The apps keep personal shipment notes, checklists and condition photos on your device. Information you choose to submit in a quote request, estimate save, review or support message goes to RideShipper as described above. Browsing and estimate requests still send the inputs needed for the result and ordinary network information to our API. Copies you export, share or back up through your device are subject to the service you choose. Local storage is not a server account or a guaranteed backup.
Retention and security
We retain information to complete requests, send requested messages, handle support, prevent abuse and document consent and privacy choices. We also consider legal obligations and disputes. The current service does not automatically delete records after a fixed period. Cookie expiry and email unsubscribe do not delete associated server records.
You can request deletion. Limited records may need to remain to document consent, honor an opt-out, meet a legal obligation or resolve a dispute. We will explain an applicable reason if we cannot complete a request. We do not promise instant deletion from independent companies' systems.
Quote contact fields and saved-estimate email fields are encrypted in the application database. Management access requires authentication. No internet service can guarantee complete security.
Your privacy choices
Use privacy requests for access, deletion or sale and sharing opt-outs. For correction, a portable copy, an appeal or another privacy question, use contact or info@moveadvisor.com. Identify the email or phone on the request so staff can find it. Do not send identity documents unless we explain why additional verification is needed.
Access and deletion forms send an email-confirmation link before staff process the request. Contact staff for help if you cannot use that email. Opt-outs are recorded on receipt without requiring email confirmation. The forms create tickets; they do not instantly delete records or automatically notify every recipient. Staff handle any required downstream notifications.
California rights include access, correction, deletion and sale and sharing opt-outs, subject to legal scope and exceptions. Other states may provide similar rights and an appeal. We consider requests under applicable law and explain a refusal and any available appeal route. An authorized agent may submit a request; we may ask for signed permission and appropriate verification for the request type. An opt-out does not require an account or identity verification. We do not charge for an opt-out or deny the price range because you exercised a privacy right.
See Do not sell or share for paid quote disclosures and Global Privacy Control. That browser signal suppresses the optional Google tag. Ordinary phone consent does not cancel a privacy opt-out. A quote submission is not a blanket waiver of privacy rights.
Stop calls and texts through stop contact or by telling the caller. This is separate from deletion, sale and sharing opt-outs, and email unsubscribe. See the calling and text terms.
Children
RideShipper is intended for adults arranging shipping. We do not knowingly collect information from children under 13 or sell information we know belongs to someone under 16. Contact us if a child supplied information so staff can investigate and remove it as appropriate. These protections reflect federal children's privacy and California rules reviewed November 10, 2026.
Changes and contact
We post revisions here with a new review date. We will give prominent notice before a material change takes effect and obtain permission where required before using previously collected information for a new purpose.
Use the contact form, email info@moveadvisor.com, or write to World Media Group LLC, 8 The Green, Suite #6769, Dover, DE 19901. Quotes by phone are available at (800) 989-8833 during 24/7. See the cookie notice for browser storage.
Questions
Do I give my phone number to see a price range?
No. Contact details come last, if you request quotes. Emailing yourself an estimate collects an email address and saves the estimate details, without sending a quote request to transport companies.
Does RideShipper sell personal information?
Companies may pay to receive quote requests. RideShipper treats that paid disclosure as a sale for privacy opt-out purposes. Use the Do not sell or share page to submit an opt-out.
Does an unsubscribe delete my information?
No. An email unsubscribe stops the follow-up sequence for that request. A call-and-text revocation and a deletion request are separate choices. Privacy requests are handled by staff, rather than an instant deletion tool.
Sources
- MoveAdvisor privacy policy, operator and company contact reference
- California Attorney General, CCPA privacy rights
- California Attorney General, Global Privacy Control
- California Privacy Protection Agency, current CCPA regulations
- FTC, commercial email requirements
- Children's Online Privacy Protection Rule