Accessibility statement
RideShipper aims to make estimates, quote requests and information usable with a keyboard, a screen reader and the accessibility features on your phone. Our website target is WCAG 2.2 Level AA. This is a design goal, not a claim of certified conformance. Tell us about a barrier so we can investigate and help you use the service.
Key facts
- Website target
- WCAG 2.2 Level AA is our design goal, not an independently certified result.
- Source: w3.org
- Accessible help
- Contact us by form, email or phone to report a barrier and ask for assistance.
- Useful details
- Include the page or app screen, what stopped you and your preferred way to receive a reply.
The sources are listed on this page.
World Media Group LLC aims to make RideShipper usable by people with disabilities. If something prevents you from reading information, seeing an estimate, requesting quotes or exercising a privacy choice, contact us so we can investigate and help. Last reviewed: November 10, 2026.
Our accessibility target
Our website design target is the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These W3C guidelines address a range of access needs. They are our target, not a statement that every page has passed an independent audit or that every assistive-technology combination will work without a problem.
We aim to support keyboard use and screen readers on the website, and the built-in accessibility features of iPhone and Android. An external company's website or software may behave differently. We cannot certify its accessibility, but you can tell us if a linked service creates a barrier.
What we aim to support
- Route, vehicle and contact steps that can be completed with a keyboard.
- Visible focus, readable text, sufficient contrast and useful behavior when text is enlarged.
- Field labels and errors explained in text, rather than color alone.
- A consent checkbox whose full agreement is available to assistive technology.
- Price ranges and important instructions presented as text.
- Buttons and links whose names describe their actions.
- Phone accessibility settings, including screen readers and larger text, in the apps.
These goals also apply to contact and privacy-request forms. We use reports to identify barriers and prioritize corrections. This statement does not declare legal compliance based only on those goals.
Report a barrier or ask for help
Use contact, email info@moveadvisor.com, or call (800) 989-8833. If a form is the barrier, use email or phone instead. Quotes by phone are available during 24/7. That describes quote-line availability, not a promised technical-support response time.
Include the page URL or app screen, the task you were trying to complete, and what stopped you. If available, include the browser, device and screen reader or other assistive technology. Tell us your preferred way to receive a reply or the format that would help. You do not need to disclose a diagnosis or provide medical information.
Staff review these reports and can help you find another way to use the service while a problem is investigated. We do not promise a fixed resolution date before understanding the issue. A report does not waive your rights.
You may also write to World Media Group LLC, 8 The Green, Suite #6769, Dover, DE 19901. The privacy policy explains how support messages are handled.
Questions
Is RideShipper certified as accessible?
This statement does not claim certification or complete conformance. WCAG 2.2 Level AA is the website target. We welcome reports of features that do not work with your access needs.
What if I cannot complete a form?
Email the published contact address or call the published phone and describe the task. You can ask for help with an estimate, a quote, a privacy choice or a support request without using the blocked form.
What should an accessibility report include?
Include the page address or app screen, what you tried and what went wrong. Browser, device and assistive-technology details are helpful if you know them. Do not send medical records or a diagnosis.