For auto transport companies
A carrier or a broker can claim its RideShipper profile and reply to reviews at no charge. Claiming is not an accreditation. Companies that receive quote requests may pay RideShipper, and that payment does not change stars, review display, or editorial rank.
Key facts
- Free for the company
- Claiming a profile and replying to a review
- Not for sale
- Removal of a review, a higher star rating, or a higher editorial rank
- What RideShipper is
- A comparison and quote-request service. The customer sees a price range first. A quote request goes to licensed auto transport companies that serve the route.
The sources are listed on this page.
Carriers and brokers can claim a profile, reply to a review, and, when those products are offered, buy a quote request or run a labeled ad. RideShipper is not a carrier and not a broker. It does not haul the car, assign the truck, or set the price.
Payment does not change a star rating. It does not change which reviews are shown. It does not change editorial rank.
What a company can do
| Action | Cost | What it allows | What it does not allow |
|---|---|---|---|
| Claim a profile | Free | Edit the public description and service areas after control of the company is checked | Accreditation, a quality badge, or a change to federal licence facts |
| Reply to a review | Free | A public response on a claimed profile | Removal of the review, or a demand that the reviewer delete a true account |
| Buy leads | Paid, when offered | Receive a quote request a customer submitted | A higher rank or a higher star rating |
| Advertise | Paid, when offered | A row labeled sponsored, outside the ranking | A place inside the editorial ranking |
Claiming is not a statement that RideShipper approved the company. Licence facts on the profile come from federal files, described in company data sources. If a federal fact is displayed wrong, ask for a correction. Do not edit the filing by rewriting the description.
What a company cannot buy
- Removal of a review, including a negative review.
- A change to the star average.
- A higher place in an editorial ranking.
- A label that RideShipper verified the company's shipments.
- A promise on the page that every vehicle is insured. Insurance on file means a federal filing on the date shown.
Review rules are public on review guidelines. The same rules apply to every star rating. Companies may invite their own customers to review. Those reviews go through the same moderation. A company may not pay a customer for a positive star.
How customer requests become paid introductions is explained in how RideShipper makes money. The customer sees a price range first. If they ask for quotes, they give their name, email, and phone and tick a consent box. Licensed auto transport companies that serve the route then contact them. Questions from companies go to info@moveadvisor.com or (800) 989-8833, the quotes-by-phone line, during 24/7.
Questions
Does claiming a profile cost anything?
No. Claiming and public replies are free. A claim lets the company edit its public description and reply to reviews after RideShipper checks that the person acts for that company.
If we pay for quote requests, do we rank higher?
No. Payment does not change the star rating, which reviews are shown, or the editorial rank. A sponsored placement, if offered, is labeled and sits outside the ranked list.
Can we have a negative review removed?
No. Companies cannot pay to remove a review. A claimed company may post a public reply. The reply may not ask the reviewer to delete a true account.