Transit time

Transit time is how long the car is in the carrier's hands. The clock starts at pickup, when the bill of lading is signed. It does not start when you requested quotes, when you paid a booking fee, or when a dispatcher said a truck was likely.

How to use the range#

Carriers and brokers talk in ranges, such as a band of days for a cross-country trip, because the truck stops for other cars. An ETA is a fresh guess inside that trip. It moves when the driver adds a pickup or hits weather. Use the range to plan a flight or a rental. Do not cancel the rental because an early text sounded certain.

Ask whether the number you were given includes terminal sitting time. A car that waits two days at a lot before it loads has not started transit yet.

How it differs from a delivery promise#

A planning range is not a guaranteed delivery day. If a contract promises a date, the promise has to say what happens when the date is missed: a refund, a reroute, or nothing. RideShipper does not haul the car and does not promise a transit time. The company on the contract does, and only in the words of that contract.