Dealer-to-customer and dealer-trade shipping
Dealer car shipping moves a vehicle from a dealer's lot to a customer or to another store. The useful fact is the lot's hours and who is allowed to release the car. A trade between stores and a delivery to a buyer's house are different stops. The freight price follows the lane, the vehicle, and whether it runs.
Key facts
- Hours beat promises
- If the driver arrives after the lot closes, the car does not load. Put the gate hours in the booking.
- Name the release contact
- The salesperson who sold the car may not be the person with the keys on pickup day.
- A trade and a retail delivery differ
- Store-to-store can be two commercial lots. Store-to-customer adds a residential meeting point.
- Customer rate is not a fleet contract
- A one-time buyer and a dealer that ships every week are priced differently. Ask which contract you are on.
The sources are listed on this page.
Dealer-to-customer and dealer-trade shipping start at a lot with a gate, a hours sign, and a person who can find the keys. That is easier than a private driveway and stricter than people expect. The fact that moves both the price and the success of the pickup is whether the truck and the lot are open at the same time, and whether the release name matches a human on duty. A sold car that nobody will release is still sitting on the lot.
A trade between two stores is two commercial stops. A delivery to the buyer's house is a residential stop. Do not quote them as the same sentence.
What one dealer vehicle costs to move
These are open estimates for a single vehicle, not a volume contract. A sedan from Dallas to Houston is $376–$573 as of , model v1 RideShipper estimate, updated 2026-11-09, based on 3,588 prices that customers reported paying in MoveAdvisor reviews, adjusted for U.S. diesel at $6.13 a gallon for that week (U.S. Energy Information Administration). In testing, the typical difference between an estimate and a reported price was about 20% of the estimate. This is an estimate, not a quote: the carrier sets the price. No pickup date was supplied, so this estimate uses November 2026. There is no seasonal direction adjustment for this route and month.. A sedan from Atlanta to Charlotte is $376–$573 as of , model v1 RideShipper estimate, updated 2026-11-09, based on 3,588 prices that customers reported paying in MoveAdvisor reviews, adjusted for U.S. diesel at $6.13 a gallon for that week (U.S. Energy Information Administration). In testing, the typical difference between an estimate and a reported price was about 20% of the estimate. This is an estimate, not a quote: the carrier sets the price. No pickup date was supplied, so this estimate uses November 2026. There is no seasonal direction adjustment for this route and month.. An SUV from Los Angeles to Phoenix is $459–$700 as of , model v1 RideShipper estimate, updated 2026-11-09, based on 3,588 prices that customers reported paying in MoveAdvisor reviews, adjusted for U.S. diesel at $6.13 a gallon for that week (U.S. Energy Information Administration). In testing, the typical difference between an estimate and a reported price was about 20% of the estimate. This is an estimate, not a quote: the carrier sets the price. No pickup date was supplied, so this estimate uses November 2026. There is no seasonal direction adjustment for this route and month..
A dealer that ships often may negotiate terms a one-time buyer cannot. That difference is described in corporate versus consumer rates without anyone's private rate card. Repeat volume belongs on the fleet page. The dealer tools page is where a repeat shipper works a list of VINs. None of that changes the need to look up the carrier on SAFER.
If the buyer was promised the driveway, price door-to-door and check the street. If the car does not run, say so. A wholesale unit with a dead battery is a winch, not a retail sedan rate.
How a lot release works
- Put the lot address, the gate hours, and the release contact in the order. "The dealership on Main" is not an address.
- Tell that contact the carrier's company name and, when you have it, the driver's name. Someone else hands over the car applies to a lot porter the same as to a spouse.
- Say whether the far end is another store or a customer. A customer needs a phone and a meeting point. A store needs its own hours.
- Ask who signs the condition report and who gets the photos. On a retail delivery, the buyer should see the pickup notes, not only the delivery.
- Match the VIN on the invoice to the VIN on the car before it leaves. The VIN decoder is a check, not a substitute for looking at the dash.
- If this is one of several units, list each VIN. A verbal "three cars" becomes an argument when the driver can take two.
Have the car unlocked from wheel locks, with a key that works, and personal dealer plates or stickers handled the way the store requires. Do not leave the buyer's paperwork in the car as the only copy. Fuel and alarm follow the carrier's written prep.
What to ask, and the mistakes
Ask what happens if the driver arrives 30 minutes after the gate closes. Ask whether the price is per VIN. Ask who pays if the customer is not home and the car has to be held. The public-liability minimum in 49 CFR 387.9 is not a dealer guarantee of the car's condition. The open transport page says which trucks that minimum covers. Cargo terms still need a reading.
The mistake is promising a buyer a day the carrier has not signed. Another is a transport deposit to a company that is not on the federal snapshot, which the Better Business Bureau's 21 July 2023 alert describes in the vehicle-transport scam pattern. A third is releasing the wrong VIN because two similar cars are on the line. Read the number aloud.
A one-time retail delivery billed like a fleet route, or a fleet route billed like a panicked retail quote, both waste money. Say which relationship this is.
Limits
A dealer shipment will not fund the car, unwind the sale, or register it for the buyer. It will not enter a closed lot. It will not promise a driveway the trailer cannot legally use. RideShipper does not run dealer logistics, set a trade rate, take a freight deposit, or insure the vehicle. World Media Group LLC operates the quote service. Companies that receive a request may pay RideShipper.
For a single buyer who found the car online and is not standing at the store, add the online purchase page. The lot hours still rule the pickup.
Questions
Can the dealer just hand the driver the keys?
Yes, if the dealer has authorized that person and the lot is open. Give the dealer the carrier's company name and the driver's name before the day. A dealer should refuse a truck it cannot identify.
Is dealer-trade shipping cheaper?
Sometimes, when both ends are lots a truck can enter during business hours and the dealer ships often. There is no national dealer discount on this page. Get the price for this VIN and these two addresses.
The customer wants it in the driveway. Is that included?
Only if the quote says door delivery and the street can take the trailer. Otherwise the customer meets the truck at a point the driver can reach. Read the door-to-door page before you promise a driveway you have not seen.
Who files a damage claim, the dealer or the buyer?
Whoever the contract says is the shipper, and whoever signed the delivery. Agree on that before pickup. A buyer who was not at either end needs the condition photos from the person who was.
Does RideShipper invoice a dealer for freight?
No. RideShipper requests quotes. It does not bill freight, set a dealer rate, take a deposit, or insure the car. A transport company may pay RideShipper for a request.