We do not have a USDOT or MC number for this company; use the licence check to look for its federal record.
Reviews
James O'Connor Coordinator.
1 out of 5
Please Do Your Homework Before Ever Using This Company. James O'Connor is nothing but a con artist and liar. He will tell you one thing and totally do something else. This company sucks and should be out of business for there ethics. I wish I could give them zero stars. They never picked up my car as scheduled. It finally got picked up 2 days later. There were no weather issues, no break down issues, just plain lying. James O'Connor will tell you only what you want to hear. He will not deliver what he says and you will be sorry. Please read multiple sites for reviews and NEVER USE THIS COMPANY.
Anaheim CA to Vero Beach FL
Price reported by the reviewer: $1,500.
Originally posted on MoveAdvisor
on .
Ken Baskinger.
Last Minute Price Increase and Cancellation.
1 out of 5
Despite my best efforts to do my research and schedule the auto transport a month before shipment..I was left with a difficult decision to pay more money 300$ more or cancel the shipment 48hrs before pickup.
James O'Connor sent me an email with the following statement: "We have an issue with your pickup scheduled for Saturday. As you know we made this reservation back on March 20th for this pickup. What has happened these last two weeks are that the transportation
rates for going cross country have gone up tremendously. The diesel fuel rates have gone up. As much as I tried to keep your rate as low as possible, we cannot find a driver that is willing to transport
your two vehicles at the low rate we originally agreed with. All the drivers are asking for $300 above the amount we originally agreed to get your two vehicles picked up."
After a phone call explaining my dissatisfaction with their predatory practice, I received another email within minutes canceling my move and putting me in a terrible situation 2 days before a move.
Bottom-line- I would not recommend this company. Their failures as a business cost me significant time and additional money. How would you have reacted with such an email from the coordinator?
Alexandria VA to Camas WA
Price reported by the reviewer: $2,000.
Originally posted on MoveAdvisor
on .
Nick.
Very Good Service.
5 out of 5
First time using auto transportation service, moving my car from RI to CA. The service from DAC is very good. The driver is professional and the delivery is fast than I expected. Overall, very satisfied with the service.
Providence RI to RI
Price reported by the reviewer: $1,395.
Originally posted on MoveAdvisor
on .
Sheng.
Auto carrier.
5 out of 5
Honest people that did what they said they would. nice people to deal with!! excellent communication and no broker scam bs. i'll be using these guys in the future!!
CA to Brookville KS
Price reported by the reviewer: $1,945.
Originally posted on MoveAdvisor
on .
Jay Lindquist.
Direct Auto Carrier and James is the Best in the Industry.
5 out of 5
We chose James O'Connor and Direct Auto Carrier because they are a real family owned DOT licensed carrier company. They provided us with the best customer service and got my BMW safely and without a mark or dent across country to New York. The journey only took 6 days and both James and Frank, Direct's driver kept in constant communication to us throughout. The Service and level of professionalism cannot be beat from Direct. We checked many other companies and found the majority of them to be shady and just plain terrible. We will continue to spread the word about Direct Auto Carrier and James O'Connor with all our friends and family. They are the absolute best in the industry!!
Los Angeles CA to NY
Price reported by the reviewer: $950.
Originally posted on MoveAdvisor
on .
Nicholas Osborne.
