Neptune Auto Transport LLC

Auto transport broker based in Brooklyn, NY.

Claimed

4.89 out of 5 (120 reviews)

MoveAdvisor filtered 52 of 172 active reviews as of November 11, 2026. Those reviews do not count toward the rating.

Licence

Key facts

Federal legal name
NEPTUNE AUTO TRANSPORT LLC
USDOT
3824247
Docket
MC1384866
Broker authority (MC1384866)
Active as of 2026-05-14
Broker bond or trust on file (MC1384866)
Yes as of 2026-05-14
Carrier authority
None listed in the available authority records.
Surety bond filing
BMC-84 (MC1384866), as of 2026-05-14
MCS-150 date
2025-09-20

As of 2026-11-11. Source: FMCSA Company Census File and federal authority and insurance datasets

Checked 2026-11-11. Authority and filing dates appear beside each record. Older records may have changed; check the official lookup for current status.

An insurance filing does not guarantee that a particular claim will be covered.

Read the federal record. Check the official FMCSA lookup.

Reviews

5 stars116116
4 stars11
3 stars00
2 stars00
1 stars33

Showing a selection that reflects this company's mix of ratings. Newest first shows the latest reviews.

Published reviews originally posted on MoveAdvisor or RideShipper. Checked 2026-11-11.

Great service

5 out of 5

Ella has great ?customer service and the company came earlier l love the way the communication was handled , i will recommend thiscompany to everybody If you ever need a transportation company hit them up, they would definitely take care of your needs.Trust me, I'm gonna send everyone to them.Thank you

Detroit MI to Snellville GA

Vehicle: Nissan Pathfinder

Price reported by the reviewer: $650.

Originally posted on MoveAdvisor on . Kory B..

Overall good experience and quick shipping

4 out of 5

I worked with John to ship our car from Michigan to California in Oct 2025 - the process was easy and the car arrived in 3 days (2 days sooner than quoted). The driver arrived early to our meeting spot (waited patiently) and communicated well throughout the journey. The final price was higher than the original quote but it was still in the estimated range they provided me. Communication from Neptune could have been better on the original day my car was to ship. The first assigned driver was going to arrive a day early (which did not work for me), then either him or a new driver had a breakdown and it wasn’t until early evening on the day of shipping that they told me we needed to reschedule for the following day with a new driver. It wasn’t an issue, but I was waiting around all day with little communication. Otherwise the process was smooth and our car made it with no issues.

Dearborn MI to Napa CA

Vehicle: Honda Civic

Price reported by the reviewer: $1,300.

  • Photo attached to a review of Neptune Auto Transport LLC

Originally posted on MoveAdvisor on . Jaime D..

PLANNED CARRIER NEVER CALLED OR SHOWED UP

1 out of 5

DO NOT TALK WITH JULIA SHE'S MENTALLY ILL. AND ACTS OVERLY NICE.. Do NOT use this company.. She promised my 2 vehicles would be picked up on a certain day 10 days in advance. We communicated daily and reassured me they would be picked up on that day.. 2 days before the pickup day Nobody got in touch with me at all and nobody ever showed up!!. She never apologized and ever got back with me.. I lost so much money planning around this that never happened because I had to make other travel arrangements. She should be totally ashamed of herself.

NV to Portland OR

Price reported by the reviewer: $1,200.

Originally posted on MoveAdvisor on . Brian K..

Car Transport

5 out of 5

just now New I received a call early Monday that they had a driver ready to pick my car up. The car was picked up at 12:30 pm that day in St. Cloud, FL, I was awake the very next morning at 7:37am by the driver call that he was here in Sevierville, TN with my car. Not only I will recommend Neptune Auto Transport, will use them again if I need to.

FL to Sevierville TN

Vehicle: Isuzu Amigo

Price reported by the reviewer: $800.

  • Photo attached to a review of Neptune Auto Transport LLC

Originally posted on MoveAdvisor on . Jose M..

Transporting my vehicle

5 out of 5

amazing work thank you guys for the fast and easy process! My vehicle was there and now here from one day to the next again guys thank you soooo much for all the hard work! These guys are very trust worthy and pricing is amazing thank you!

Wharton TX to El Paso TX

Price reported by the reviewer: $800.

Originally posted on MoveAdvisor on . Carlos M..

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