Nexus

Auto transport broker based in Chicago, IL.

Claimed

2.86 out of 5 (28 reviews)

Licence

Key facts

Federal legal name
NEXUS AT LLC
USDOT
2801954
Docket
MC933173
Broker authority (MC933173)
Active as of 2026-05-14
Broker bond or trust on file (MC933173)
Yes as of 2026-05-14
Carrier authority
None listed in the available authority records.
Surety bond filing
BMC-84 (MC933173), as of 2026-05-14

As of 2026-11-11. Source: FMCSA Company Census File and federal authority and insurance datasets

Checked 2026-11-11. Authority and filing dates appear beside each record. Older records may have changed; check the official lookup for current status.

An insurance filing does not guarantee that a particular claim will be covered.

Read the federal record. Check the official FMCSA lookup.

Reviews

Auto transport

1 out of 5

After waiting 3 weeks for them to pick up my vehicle. They demanded an additional $1,000 to ship. I filed a complaint. Nexus representative called and stated they do NOT control the price. So be aware, what they quote is a guaranteed MINIMUM!!!!, they would not honor their quote and cancelled the order. They are a bait and switch. DO NOT USE THEM! Read the other reviews…..this is typical.

Latrobe PA to Lancaster CA

Vehicle: Land Rover Range Rover Sport

Price reported by the reviewer: $1,550.

Originally posted on MoveAdvisor on . John Schebler.

Run.... Run Far Away, Simba.

1 out of 5

TL/DR: Car arrived three days later than promised and the company charged me more money than we agreed on. This was one of the most deplorable experiences I've ever had with a company. I was shopping around to see who could give me the best deal, immediately got a call from one of their reps. I was originally going to go with Sherpa, I really should have and deeply regretted not going with someone else. The thing the rep told me that got me to go with them, is they "guaranteed" they wouldn't charge me any more money than what we had agreed on. After securing my timeline for pickup and drop-off, I went ahead and paid my deposit and they said they'd charge me the rest when the car was delivered. The pickup day came and went, no update from Nexus about when the driver would be there. Finally the next day rolled around and the driver showed up at 6 pm, right before the dealership closed. Nexus continued to boast about how I'll get same-day delivery, and so I waited until 3 am with no update. Finally I went to bed, expecting to hear from Nexus first thing the next day about my delivery. Nope! I had to follow up with them, and then finally hours later heard from the driver's business (because Nexus is a broker for services, they don't actually have drivers that work for Nexus), telling me that the driver's vehicle had broken down and they will likely deliver that night or early the next morning. Mind you, at this point, I'm waiting past midnight on a work night for this car to finally show up. At last, the driver's company reached out to me about 11 pm, asking if they could drop off at 1 am on a Monday morning or 7 am. I opted to see my car in the daylight, because at this point I don't trust them at all to not have damaged my car and try to deliver at night to avoid detection. I asked to have the car delivered after sunrise. 6:30 am I get a text that my car has arrived, but I had made them wait until the sun came up. I asked the driver about his vehicle troubles, and he told me he hadn't had any car issues and was confused by my question. So... this company had been lying to me. Then I find out that the driver is cash-only for payment and the price was $100 more than quoted, which would have been nice to know ahead of time. So I had to run to the bank in order to pay the driver. Luckily the car arrived without a scratch and in perfect condition, but I will never recommend anyone to do business with Nexus and will spread the word with a fury from here on. Nexus, come on... do better.

Farmington NM to Salt Lake City UT

Vehicle: Kia Sportage

Price reported by the reviewer: $850.

Originally posted on MoveAdvisor on . Amber Kennedy.

Great experience

5 out of 5

I had a excellent experience with this company. The driver (Adam) that handle my move was beyond exceptional. He communicate with me throughout the entire process. My cars were also picked up and delivered on time. I had a pleasant experience with this company and would definitely use them again in the future.

San Diego CA to Jacksonville FL

Price reported by the reviewer: $2,600.

Originally posted on MoveAdvisor on . Lillie Fogle.

Best shipping of a vehicle I have done, and I have done a lot!

5 out of 5

Great communication, friendly and helpful staff, very easy to work with, and price was on the low end of quotes that I received. I recommend and would use again.

San Jose CA to Grove City OH

Price reported by the reviewer: $1,400.

Originally posted on MoveAdvisor on . Mike Lesniak.

Avoid at all costs

1 out of 5

Do not use Nexus to ship your car! They will hire a transporter that is operating a truck considered unsafe to be driven, not properly insured, will get your car impounded, drive it hundreds of miles, and damage it. They will not help you, call you back, and they will keep your money. Not to mention the lies and bait and switch they like to pull to get you to book with them. Avoid at all costs!

Biloxi MS to Las Vegas NV

Price reported by the reviewer: $1,250.

Originally posted on MoveAdvisor on . Stefan Williams.

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