Inspection photos
Inspection photos are pictures of the car at pickup and at delivery, with the VIN visible. Shoot each panel in daylight if you can. A broker's damage app is optional. The photos on your phone are the record you keep.
Take the photos before the driver finishes the paperwork. Walk around once for wide shots and once for close-ups of existing chips, the bumper corners, the roof, and the wheels. Put the VIN plate in at least one frame. Turn the camera so the date is stored in the file. Do the same walk at delivery, before you sign.
If the light is bad
Say so on the condition report. A night photo can miss a crease. Add a line that the inspection was limited by light, and look again in the morning if the car is still in your control. Do not wash the car before the delivery photos. Dirt and a dent tell different stories, and water can hide both.
Apps are optional
Some brokers offer a damage-photo app. Ship a Car Direct's is one pattern people mention. You do not have to use that broker, or any app, to have a record. Your phone photos plus the signed condition report are the set to keep. RideShipper does not require a specific app. Store the pictures with your order papers.