What RideShipper will not ask you to pay

RideShipper does not charge a deposit. It does not charge a booking fee. It will not ask you to pay RideShipper by card, Zelle, wire, gift card, or payment app. If a message says otherwise, it is not this service.

Four facts cover the questions people ask.

You see a price range before you give a phone number. If you ask for quotes, licensed auto transport companies that serve the route contact you. RideShipper does not show a list of those companies beforehand, does not let you pick them, and does not say how many will respond. RideShipper does not set the price those companies charge. RideShipper is not the carrier and not the broker.

The company behind the site is World Media Group LLC. Companies may pay for an introduction. That is a business-to-business fee. It is not a line on your bill of lading. The plain version is on how RideShipper makes money. The legal version is on the terms of use.

What the screen does, in order#

1. You enter a route, the first date you can release the car, and open or enclosed transport. The next step is a price range, not a phone field.
2. You enter the vehicle. The range is low to high, with a date and a short note on what moves it. You may email the estimate to yourself. That email does not request quotes and does not create a lead.
3. If you ask for quotes, you enter your name, email, and phone, and you tick a consent box that starts unchecked. Licensed auto transport companies that serve the route then contact you.

You can also ask for quotes by phone at (800) 989-8833, 24/7. A phone quote is still a request to be contacted. It is not a payment to RideShipper.

A range is an estimate. It is not a quote, and it is not a price a carrier must accept. When a company calls, their number can be higher or lower. They set it. RideShipper does not "match" it and does not add a markup you pay. If their number is far under the range and they want money today, read when a quote is too cheap before you pay them.

What a company you hire may still charge#

The company on the contract can ask for a deposit, a balance at delivery, and fees the contract names. Those are their charges. RideShipper does not collect them and does not refund them. A deposit can be a normal term once a carrier is named, paid by credit card, with the refund rule in writing. The Better Business Bureau's July 21, 2023 alert says not to pay a transport deposit by digital wallet, wire, or prepaid debit card, and to use a credit card if you pay at all. RideShipper's extra rule is narrower. We will not ask you to pay us by those methods, because we will not ask you to pay us.

Judge their deposit with deposit red flags. If the price rises after you paid them, that dispute is with them. Start with the price jumped after the deposit.

Messages that are not RideShipper#

Hang up or delete the message if it does any of these.

• Asks you to pay RideShipper to release a truck, lock a rate, or refund a deposit.
• Asks for Zelle, a wire, a gift card, or the codes on a prepaid card. The payment-app page is the response.
• Says RideShipper is the carrier, or that we insure the car. We do not move cars and we do not insure them.
• Sends a bill of lading with RideShipper as the carrier. We are not on the bill of lading.

FMCSA's June 16, 2023 guidance says a business that only makes shipper information available, even for a fee, is not required to hold broker authority if it is not otherwise in the transaction. The guidance is not a statute. It is why the sentences above stay narrow. We do not negotiate the rate, pick the truck, or hold the freight charge. A caller who says we did is describing a different business.

Keep the screenshot. Contact us through the contact page. If money already moved, call your bank or card issuer the same day. We cannot reverse a payment we never received.

The role split, in one table, is lead generators, brokers, and carriers. The quote form, when you want it, is the quote request. You can read this page and never submit it.