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Checked 2026-11-11. Authority and filing dates appear beside each record. Older records may have changed; check the official lookup for current status.
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Disappointing Vehicle Transport Service:Lack of Accountability Respect
1 out of 5
I am writing to share a deeply concerning experience involving Compass Moving and their recommended vehicle transport partner, Green Leaf Auto Transport. Our intent was a straightforward car relocation from New Jersey to Kentucky. Unfortunately, what transpired was a troubling sequence of events marked by poor professionalism and a lack of accountability.
Upon Compass Moving’s recommendation, we contracted Green Leaf Auto Transport. Unlike previous providers, they required a $300 pre-booking fee — a condition we had never encountered before. Despite our reservations, we proceeded.
When the driver arrived to collect our vehicle, he appeared rushed and inattentive, which immediately raised concerns. Our vehicle was handed over in mint condition, yet upon delivery, we discovered damage to the door moulding. We were not afforded the opportunity to inspect the vehicle prior to pickup, nor were we given any explanation or documentation regarding its handling.
In addition to the physical damage, the company failed to issue a receipt for the $800 paid upon delivery. Despite reaching out to customer service on five separate occasions over a 26-day period, we were met with indifference and, regrettably, dismissive behavior. At one point, a representative mockingly asked, “Is this a game?” — a statement that reflected a disturbing disregard for customer concerns.
This experience has been deeply frustrating and disappointing. Based on the lack of transparency, unprofessional conduct, and failure to provide basic documentation, I cannot in good conscience recommend Compass Moving or Green Leaf Auto Transport to others.
Nutley NJ to Pikeville KY
Price reported by the reviewer: $800.
Originally posted on MoveAdvisor
on .
Siddhartha An.
Car Transport from FL to TX
1 out of 5
Please do not use this company! Completely unacceptable and unprofessional. Your car will not be picked up on time and possibly not delivered on time. Denise is horrible and does not communicate thoroughly. She will only communicate with you via text. Please choose a more reputable company to transport your car or you’ll be inconvenienced dealing with Denise and her foolishness.
Tampa FL to Houston TX
Price reported by the reviewer: $750.
Originally posted on MoveAdvisor
on .
Andrea Blount.
Excellent customer service
5 out of 5
Dad recently purchased a new vehicle, but he was concerned about how it would be delivered to his home. He reserved Auto Mover. Excellent customer service from the moment the quote was requested until the car was delivered after being moved from AL to NY. To keep you informed of what is going on, they are constantly communicating. Simple, seamless, and reasonably priced
Alexander City AL to New York NY
Price reported by the reviewer: $4,291.
Originally posted on MoveAdvisor
on .
Joseph Rice.
Brave Movers
5 out of 5
I had a Tuk Tuk move from IL to IN on the second of this month. The whole thing has been incredible. The very courteous driver and his assistant, who even gave me a crash course in driving my Tuk Tuk, provided very professional and prompt service from the time I inquired until the actual delivery to my front door. When I need a vehicle transported, I'll most certainly use Auto mover. Bravo, Auto Movers. Keep up the excellent work.
Amf Ohare IL to Fort Wayne IN
Price reported by the reviewer: $3,000.
Originally posted on MoveAdvisor
on .
Brent Morton.
Top-notch service
5 out of 5
Many thanks to the Auto movers crew. They provided top-notch service, made a very stressful situation manageable, and provided incredibly strong support throughout. Keep up the good work and keep prioritizing the needs of your clients in all of your service offerings. Best wishes for the future and appreciation to the whole team.
Biddeford Pool ME to Cleveland OH
Price reported by the reviewer: $5,266.
Originally posted on MoveAdvisor
on .
Henry Wadsworth.
