Advertising disclosure
RideShipper may be paid by auto transport companies that receive a quote request. A sponsored placement, if sold, is labeled and kept outside the editorial ranking. Payment does not change star ratings or which reviews are shown. RideShipper and MoveAdvisor have the same owner, and imported reviews say so.
Key facts
- Quote requests
- A company may pay to receive a request a customer submitted
- Rank and stars
- Payment does not change editorial rank, star ratings, or review display
- Sister site
- Imported reviews are labeled Originally posted on MoveAdvisor
The sources are listed on this page.
A company may pay RideShipper to receive a quote request a customer submitted. That payment is not a recommendation, and it does not change stars, reviews, or editorial rank. A sponsored placement, if one is sold, is labeled on the row and sits outside the ranked list.
An example in the FTC's Endorsement Guides says that taking money in exchange for a higher ranking is deceptive, and a disclosure does not fix it when the payment sets the order. The same example says that if a site does not take payment for higher rankings, but is paid by some of the companies in another way, it should disclose those payments clearly and conspicuously. RideShipper's editorial rankings do not use payment as an input. The factors are on how company rankings are made. Companies may still pay to receive a quote request. That payment is disclosed here and on how RideShipper makes money.
Two different payments
| Kind | What the company paid for | How it is labeled | Effect on rank and stars |
|---|---|---|---|
| Quote request | Delivery of a request the customer submitted, so the company can offer its own price | Licensed companies that serve the route receive the request. RideShipper does not show a list of those companies beforehand, does not let the customer pick them, and does not say how many will respond. After submission, names appear only if the lead system returns them | None |
| Sponsored placement | A labeled advertising row, sold only if that product is offered | The word sponsored on that row | None. The row is outside the ranked list |
Buying a lead is not a ranking. The product rules for companies are on for auto transport companies.
RideShipper does not sell a higher star average, deletion of a review, or a better editorial place. The review guidelines apply to positive and negative reviews alike.
Same owner as MoveAdvisor
World Media Group LLC owns RideShipper and MoveAdvisor. MoveAdvisor is a sister site, not an outside reviewer RideShipper hired.
Reviews imported from MoveAdvisor are labeled "Originally posted on MoveAdvisor" and keep their original date. RideShipper does not present those reviews as if they were written on this site. RideShipper does not mark them up as its own aggregate rating. Details are on who owns RideShipper and how review analysis is done.
Company profiles are not endorsements. A profile shows federal filing facts, reviews, and terms the company published, each with a date. A licence on file is not a promise that RideShipper checked the shipment or that the vehicle is covered. See company data sources.
What is not an ad
Guides, the price estimate, and the licence check are editorial or data pages. The estimate method is published. The estimate is not a quote from a company and not a paid listing.
Customers do not pay RideShipper. Who pays, and what that payment does not buy, is on how RideShipper makes money. Questions about a label can go to info@moveadvisor.com.
Questions
Is a company profile an ad?
A profile built from federal licence records and reviews is not an ad and not an endorsement. A row marked sponsored is an ad. Sponsored rows are not part of the editorial ranking.
Can a company pay to hide a bad review?
No. Companies cannot pay to remove a review or to change a star rating. A claimed company may post a public reply. The reply does not replace the review.
Why do some reviews mention MoveAdvisor?
Those reviews were first posted on MoveAdvisor, which has the same owner as RideShipper. Each one is labeled Originally posted on MoveAdvisor, with its original date.